Privacy Policy

1. Information We Collect

When you contact us or book a service, we collect your name, phone number, email address, vehicle details, and service location. Our website may also collect basic analytics data (pages visited, device type, referring site) to improve the user experience.

2. How We Use Your Information

• Schedule, fulfill, and follow up on services
• Send quotes, appointment reminders, and receipts
• Respond to inquiries and customer support requests
• Improve our website, services, and marketing

3. SMS & Communications

By providing your phone number, you consent to receive service-related calls and text messages from Lake Geneva Detailing. Standard message and data rates may apply. You may opt out at any time by replying STOP.

4. Sharing of Information

We do not sell or rent your personal information. We may share data with trusted service providers (payment processors, scheduling, analytics) strictly to operate our business, or when required by law.

5. Cookies & Analytics

Our website uses cookies and similar technologies for functionality and analytics. You can disable cookies in your browser settings, though some features may not work properly.

6. Data Security

We use reasonable physical, technical, and administrative safeguards to protect your information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.

7. Your Rights

You may request to access, update, or delete the personal information we hold about you by contacting us. We will respond within a reasonable timeframe.

8. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

10. Contact

Questions about this policy? Contact us at (262) 220-2466 or via our contact page.